MICROSEC GROUP 2026ONE AI • EVERY DISCIPLINENATIONWIDE SOUTH AFRICA

MicroSec Helios • Customer-Centred Intelligence

Monitoring becomes intelligence when it follows the customer.

Helios brings supported multi-brand monitoring, analytics, engineering interpretation, technical AI, workflows, job cards and reporting into one customer-centred operating layer.

15 technical disciplines6 MicroSec division contexts1 customer-centred workspace
MicroSec Helios approved robot

Helios Operating Layer

Monitor. Analyse. Automate. Manage. Prove.

Helios connects site visibility to responsible action, field evidence and management outputs rather than stopping at a dashboard.

01

Monitor

Bring supported equipment and site signals into customer-centred views.

02

Analyse

Interpret trends, performance, savings, faults and operating context.

03

Automate

Use approved alerts, schedules and workflows to trigger responsible action.

04

Manage

Connect issues to people, work orders, job cards, approvals and parts.

05

Prove

Keep an auditable record of performance, evidence, actions and outcomes.

06

Scale

Support single sites and multi-site portfolios with role-based visibility.

MicroSec Helios • Ask Me Anything Technical

One AI. Every discipline.

Ask by text, speech, photo, video, document, spreadsheet, schematic, drawing or log. Helios routes the question to the right technical context and can combine calculations, evidence, workflows and reporting in one workspace.

⌨ Type◉ Speak▣ Photo▶ Video⇧ Upload✎ Draw

Brand-neutral by design. Product-specific guidance is strongest when supported manuals, technical files, interfaces and verified source data are available.

HELIOS TECHNICAL AI● READY
“Analyse this site, identify the discipline, check the evidence, calculate what matters and tell me what to do next.”
01 • AUTO-DETECT DISCIPLINE02 • READ FILES / IMAGES / DATA03 • CROSS-CHECK TECHNICAL CONTEXT04 • CALCULATE / ANALYSE / DRAW05 • CREATE WORKFLOW / REPORT
MicroSec Helios robot
01
ElectricalLV/MV distribution, protection, measurements and compliance context
02
SolarPV design, inverters, batteries, monitoring and commissioning
03
EnergyTariffs, storage, generators, metering, savings and resilience
04
AutomationControls, schedules, interfaces and operational workflows
05
FacilitiesAssets, maintenance, work orders, SLA and inspection evidence
06
SecurityCCTV, access control, system health and incident workflows
07
ITNetworks, infrastructure, cloud, users and service continuity
08
CybersecurityDefensive hardening, access, monitoring, backup and risk
09
HVACPlant, controls, energy use, faults and maintenance context
10
GeneratorsSizing, operating logic, integration and maintenance context
11
MotorsLoads, starters, protection, operating conditions and faults
12
PumpsDuty, flow, controls, motors, energy and maintenance context
13
NetworkingLAN, WAN, Wi-Fi, switching, connectivity and diagnostics
14
EVCharging, electrical capacity, load management and operations
15
EngineeringCalculations, drawings, evidence, reports and technical review
CALCULATECables • loads • batteries • runtime • ROI • engineering maths
ANALYSEPDF • CSV/XLSX • logs • photos • video • manuals • data
DRAWSchematics • layouts • single-lines • mark-ups • concepts
REPORTTechnical findings • BOMs • evidence • actions • management outputs

Helios Principle

Traditional monitoring follows the manufacturer. Helios follows the customer.

Manufacturer portals can remain useful. Helios is the layer that organises supported data, technical context, workflows and reporting around the customer, the site and the outcome.

ViewMulti-siteportfolio visibility
ContextMulti-disciplinetechnical AI routing
DataMulti-brandwhere supported
WorkflowConnectedfield to management
ProofAuditableevidence & reporting

Deploy Helios

Start with the customer problem, then validate the interfaces.

MicroSec scopes the site, equipment, access, data, workflows and reporting requirements point-to-point before deployment.

Live Helios Resources

Connected platform content

The existing Helios WordPress content, shortcodes and plugin interfaces remain available below.

MicroSec Helios Software South Africa

Explore the wider Helios software family for monitoring, technical workflows, procurement, finance, cybersecurity, AI-assisted operations and multi-site management. Specialist solutions include Counter-Surveillance & Privacy Intelligence for authorised corporate privacy assessments and Solar Thermal Watch for supported commercial rooftop PV thermal alerts. View the Helios Software Suite South Africa.

Professional services & specialist analysis

Move from preliminary guidance to structured MicroSec technical services including solar design, electricity-bill and ROI review, battery analysis, monitoring onboarding, compliance documentation review, site assessment and evidence-led forensic investigation.

Explore Helios professional services · Forensic investigation scoping

Helios is always MicroSec-managed

Helios software is licensed for authorised use and remains MicroSec Group intellectual property. MicroSec controls installation, configuration, activation, integrations and platform updates; software ownership and source code are never transferred to the customer.

Read the Helios managed software licensing policy